COVID-19 Update

Wednesday, March 25, 2020

The Government of Ontario has declared major appliances essential to the safe and continued operation of our homes as we remain in various levels of isolation. Thus, Goemans store locations and online store will remain open at this time. We will limit the number of in-store visitors to maintain appropriate distancing when required, so thank you in advance for your patience. Please be advised that all locations are currently running on a limited schedule:

• Monday to Friday: 11am - 7pm
• Saturday: 11am - 5pm
• Sunday: Noon - 5pm

While we have implemented and maintain elevated hygiene, sanitization and social distancing practices at our stores, we understand some customers cannot or will not choose to visit in person. In those cases, we welcome you to connect with our experts through a live chat on our website or by using the form here.

The full list of services deemed essential by the Government of Ontario can be viewed here: https://www.ontario.ca/page/list-essential-workplaces#section-1

Saturday, March 21, 2020

Goemans London and Vaughan are now closed.

Due to a state of emergency being declared in these cities, we have closed these locations until further notice. Please direct all sales inquiries to your next closest Goemans location.

Friday, March 13, 2020

Dear Friends,

If your family is like ours, COVID-19 has become the main topic of conversation around your dinner table and it's natural that any situation such as this comes with a multitude of questions.

At Goemans we are currently monitoring and implementing the advice from local health officials to ensure our stores continue to be safe environments for our visitors and staff. In addition to our regular cleaning procedures, stores have been provided with additional sanitization supplies and instructed to maintain an elevated level of frequent disinfection to high-touch areas. We are encouraging our staff to take care of themselves and providing clear direction on hand-washing as well as proper hygiene and social distancing practices. Any staff who are feeling ill or who have recently travelled to any high-risk areas have been instructed to stay home.

If you have already made a purchase from Goemans and are awaiting a delivery or installation, our in-home crews have also been provided with extra sanitizers and will continue to maintain a 6-8 foot distance from customers for safety while handling appliances.

While we are doing our utmost to ensure the safety of our customers and staff, if you still have any concerns about visiting your local Goemans, we encourage you to communicate with us at Goemans.com. You can submit an appliance quote request 24/7 on our website or chat live with us Monday to Friday, 9am to 5pm. We will ensure your inquiry is handled by the appropriate Goemans Associate quickly and thoroughly.

Your concerns are our concerns and we will continue to follow developments and heed advice from health officials. Our actions will remain fluid so we can best respond to the changing situation and ensure safety at our locations.

Sincerely,

Jason Goemans