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Closed Box or End of Line Products are products that have been discontinued or are no longer being produced, but still new and never opened. For this reason an additional discount may apply.
Open-box products are typically floor models or returned goods that have been inspected to make sure they work. You will be able to purchase them from individual store locations. Product varies from location to location.
Take the guess work out of creating your dream kitchen/ laundry area.
At Goemans Fireplaces, we enhance the comfort and ambience of each customer’s home
through safe, sustainable hearth solutions.
Goemans Fireplaces is a spin-off of Goemans Appliances, a family-owned company since 1978. With over 20 years of experience in the fireplace and hearth industry, and because of our values and focus, Goemans Fireplaces has over 14,000 customers today.
Goemans Fireplaces offers only the most premium brands including Napoleon, Regency, and Kingsman, which are readily available and serviceable. Our goal is to ensure customer trust through name recognition, quality, reliability, and support for our products. We align with our clients in pursuit of enhanced home comfort and ambience through distinctive hearth and fireplace solutions that they will enjoy for years to come.
The service we provide to our customers is second to none – the products we sell are installed and serviced by our own in-house, factory trained, insured, and fully licensed technicians. Our Goemans name and commitment to excellence has allowed us to build and maintain loyal and enduring relationships with our clients and throughout our community.
Shop our affiliate Goemans Fireplaces in Stoney Creek, Ontario
430 McNeilly Road, Unit 106
Stoney Creek, Ontario
L8E 5E3
Phone: (905) 637-1100 - Brands
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Terms of Sale
STANDARD POLICIES
- ORDERS MUST BE PAID IN FULL 4 WEEKS PRIOR TO SCHEDULED DELIVERY DATE
- Delivery and/or removal access is the customer's responsibility. The location must be ready and safe for delivery to take place.
- Any and all payments are refundable only at Goemans Appliances' discretion.
- Any returns, exchanges or cancellations may be subject to a 25% restocking fee.
- Product specifications are for planning purposes only and are subject to change without notice. Refer to installation instructions shipped with the product before cutting cabinets, counters, panels, etc.
- Goemans assumes no liability for product specifications.
- Portions of your personal information may be shared with manufacturers and distributors in order to validate the product warranty and/or ensure the proper maintenance of your products.
- All product remains the property of Goemans Appliances until paid in full.
- Interest of 18% per annum will be charged on overdue accounts.
- This sales invoice is based on delivery within 6 months from date or purchase. After 6 months (or if market conditions adversely change) Goemans reserves the right to review pricing/delivery on this order and offer our customers options to accommodate these changes. Any and all date sensitive supplier promotions are exempt from the 6 month price guarantee and must be taken by the promotional delivery deadline.
Returns, Exchanges and Cancellations
- All authorized returns and exchanges on new, unused, undamaged product are subject to a 25% restocking fee, refundable upon approved inspection of the unit(s) once returned to our warehouse.
- You may cancel your order at any time before delivery, but if your product has already been ordered from the manufacturer and/or received at our warehouse, you may be subject to a 25% restocking fee.
- All returns and exchanges must be authorized in writing prior to drop-off or pickup of products.
- If an exchange is authorized, we will complete the exchange for the same model. A re-selection will be offered if no replacement is available.
- No returns or exchanges on used or installed products.
- All authorized returns or exchanges must include all included accessories and manuals
Warranty
- All product is sold with a minimum 1-year manufacturer's warranty and customer agrees to accept service in accordance with the terms of this warranty.
- All product defects or recalls are subject to the manufacturer's warranty.
- All defects will be assessed by a technician prior to a return being authorized.